reen's Feed is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Green's Feed may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. What we collect We may collect the following information:
- credit card information for retail services
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Green's Feed is happy to take your return on most items. Please call customer services (775) 323-1502 to obtain a return authorization. All merchandise must be returned in un-opened containers with original product packaging within 30 days of purchase for a refund (Please note, that you are responsible for arranging and funding the return). We accept returns through the US mail, FedEx, UPS, large freight shippers as well as other carriers.
All returns must be accompanied by the original packing slip. Packages without proper documentation may not be able to be processed or may be subject to longer processing times.
Refunds are processed within 1-3 weeks of receiving returned merchandise.
Make sure that all items that are returned are packed in the appropriate sized box and all items are secured within the package. Items and contents can shift during transit and properly securing items will prevent damage.
Returning Knives or Sharp Items:
Knives or items with sharp edges must be returned in original packaging making sure sharp edges or points are properly covered for the safety of the handlers.
Returning Large Freight Items:
Large freight items can be returned within 30 days in unused condition. Please note, that you are responsible for arranging and funding the return of large freight items. If this item was damaged in shipping please contact customer service for more information.
At this time Green's Feed does not allow for merchandise purchased to be exchanged for other items. Instead, please visit www.greensfeedinc.com to place another order.
All orders placed on www.greensfeedinc.com will be processed (pending credit card approval) and shipped out of our retail center within 2-5 business days from the day the order is placed. We try to ship your order to you quickly, regardless of shipping method.
Green's Feed will not ship on weekends or holidays.